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second pair free

Try up to 4 frames for 4 days at home

Free home trial*

(France, Belgium, Germany, Luxembourg, Spain, and the Netherlands)

free glasses trial
1

Choose 4 frames

Home trial is available only for deliveries to mainland France, Belgium, Germany, Luxembourg, Spain, and the Netherlands.

Order up to 4 pairs of glasses to try at home using the blue "home trial" button. We will just take a hold of your credit card as a guarantee.

home trial of 4 glasses frames
2

Try them for 4 days

You have 4 days to try the glasses comfortably at home with your family and friends.

Place your order
3

Place your order

After choosing your frame, place an order for the frame and lenses. Log in to your account, view the trial order, and click on "Order this frame" under the selected frame.

return the frames
4

Return the trial frames

Return the 4 frames using the prepaid return slip provided. If you ordered a frame with prescription lenses, shipping and return are free. Otherwise, a fee of €5 will be charged.

receive your glasses quickly
5

Receive your new glasses

Once your trial return is received and the final order is confirmed, expect about 5 to 10 days for the delivery of your new glasses.

Questions?

Contact Us

Frequently Asked Questions

Is the free trial available for sunglasses?

We’re sorry, but the home trial with free shipping and returns is not available for sunglasses. If you're unsure between several models, order multiple pairs and we will refund the frames you do not keep.

Is a deposit required to guarantee payment?

We will take a hold of your credit card to guarantee payment if you do not return the frames. No amount will be charged to your account during the home trial.

I’ve chosen my frame. What happens next?

Log in to your Visionet account, view the trial order, and click the blue button "Order this frame" under the desired frame to place your final order for the frame and lenses. Then, return the 4 trial frames with the provided prepaid return slip.

How can I get a quote with my insurance?

Once you have chosen your frame, you can request a quote for the frame and lenses through the "third-party payment" ordering method. This method is available when you add lenses to the frame. learn more about third-party payment

Are shipping and return fees free?

If you order a frame with prescription lenses, shipping and return fees are covered. If you only order a frame without prescription lenses or make no order, a €5 fee for the trial will be charged.

Is it possible to try more than 4 pairs?

Unfortunately, you cannot try more than 4 pairs of glasses at the same time. To allow the maximum number of people to try frames for free, we limit it to 4 pairs simultaneously per household. If you do not find frames you like, you can place a new order for 4 pairs after Visionet validates the return of your initial order.

Is home trial available outside mainland France?

Home trial is available only for deliveries to mainland France, Belgium, Germany, Luxembourg, Spain, and the Netherlands.



*Free home trial if the order results in the purchase of a frame with lenses (otherwise, charged €5)
See T&Cs paragraph 5.6 for more information.
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