30 DAYS TO CHANGE YOUR MIND

For sunglasses and frames only: You can return your order within 30 days for a full refund on the glasses. Please note that certain limitations apply to orders with prescription lenses. We highly recommend ensuring that the frame you choose suits your preferences and is the correct size before making a purchase

How to choose the right size

Product Quality Guarantee

Our unwavering commitment to quality guarantees that each product you acquire adheres to the highest standards. As the leading eyewear retailer in France and licensed opticians, we take pride in sourcing our frames exclusively from official manufacturers. Notably, we rank among the largest distributors of premium eyewear from manufacturers such as Luxottica, Safilo, Marcolin, and Kering Eyewear

Lens satisfaction Guarantee

Mistake by your eye doctor, centering error, discomfort, disappointment with your lens options, etc. No worries, within 2 months of receiving your glasses, Visionet commits to remake your lenses once for free in case of an error or with a 50% discount on new lenses in case of a change of mind.

Customer Service and Oops Guarantee

All our glasses are covered by a 2-year warranty from the manufacturers against manufacturing defects. In case of an accident, and within 12 months of receiving your glasses, Visionet offers to replace them identically with a 50% discount. Breakage must be verified by Visionet; this warranty does not apply in case of loss or theft.